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Get the top-of-the-line stuff from the best medical equipment shops in Perth
As someone who has a close friend who faces mobility issues, I was worried about the daily challenges he encounters, from navigating uneven sidewalks to accessing public transportation.
That’s why I, along with the rest of our friends, pooled our money to give him a quality powered scooter. While our search wasn’t easy, we succeeded in finding one that we knew our dear friend would totally love.
I’m here to share the stores we considered, which I think are worthy of your consideration if you need high-quality medical devices.
1. Perth CPAP
Address: 9/115 Grand Blvd, Joondalup
Phone number: +61 8 6365 2213
Business hours: 8:30 AM – 1:00 PM, 1:30 PM – 4:30 PM (MON-FRI)
Google reviews score | 4.8/5 |
Facebook reviews score | 3.8/5 |
Total reviews | 4.4/5 |
Score consistency | 3/5 |
Product range | 5/5 |
Product quality | 5/5 |
Accessibility | 5/5 |
Customer service | 4/5 |
Price fairness | 5/5 |
For those who are suffering from sleep apnea, it might be worth checking out Perth CPAP. With three locations in the city, they offer a comprehensive range of products that includes CPAP machines, masks, and accessories.
It’s a good thing that they only source their products from renowned manufacturers like Philips Respironics and SeaTec. Even better, they provide lifetime free after-sales services, like free consultations on how to make your CPAP machine more efficient in resolving your sleep apnea.
Aside from their high-quality products, another good thing about them is their competitive prices. They have a price-match guarantee, and they also offer interest-free financing courtesy of Zip and ResMed.
Sadly, some former customers told me that Perth CPAP’s staff never returned any of their calls or emails. You might need to visit one of their stores if you have an enquiry.
Pros
- Specialises in CPAP equipment
- Three locations in Perth
- Lifetime free after-sales services
- Price-match guarantee
- Offers interest-free financing
Cons
- Sometimes doesn’t respond to enquiries
- Slow customer service
Went to Perth CPAP as they had the best prices for machines
“Went to Perth CPAP as they had the best prices for machines. So happy I did. Alan was so helpful and went the extra mile to make sure both my husband and I were comfortable with our mask. Nothing was too much trouble and we never felt rushed. Even though he mostly is there by himself and probably goes without lunch, or a very late lunch sometimes he still makes time to help.
It is Rare to have such good service these days.
Thanks Alan.”
-Norma Dook, Google Reviews
Will always return here for my CPAP needs
“The gentleman who I have always dealt with here is always extremely helpful, friendly and knowledgeable. I’m grateful for the great service and will always return here for my CPAP needs.”
-Marty Owens, Google Reviews
2. Unicare Health Australia
Address: 25-29 Alexandra Pl, Bentley
Phone number: +61 1800 656 654
Business hours: 8:00 AM – 4:30 PM (MON-FRI)
Google reviews score | 4.9/5 |
Facebook reviews score | 5/5 |
Total reviews | 4.9/5 |
Score consistency | 4/5 |
Product range | 5/5 |
Product quality | 5/5 |
Accessibility | 5/5 |
Customer service | 4/5 |
Price fairness | 5/5 |
Remember the story I’ve mentioned about my friends and me buying a powered scooter for our dear friend? We actually bought it from Unicare Health Australia, located in Bentley.
Founded in 1985, their product range includes ultra-lightweight wheelchairs, lift and recline chairs, and nursing care beds.
What’s great about Unicare is that they don’t require customers to physically visit their store to try out their products. Through their free in-home trial service, one of their mobile showrooms can visit your address to showcase their products.
Furthermore, they also have their own repair shop where you can have your mobility aid equipment fixed if needed.
Unfortunately, not all customers had a great shopping experience here like I did. Some people told me the staff messed up their orders, with the product delivered to them being a completely different model from the one they wanted.
Pros
- Specialises in mobility assistance devices
- Offers free in-home trial services
- Has a repair and spare parts shop
- Free next-day click-and-collect
Cons
- Sometimes messes up orders
- May take days to respond to enquiries
It is great to have such good and reliable service from this supplier
“Have been dealing with Unicare for over 20 years. It is great to have such good and reliable service from this supplier. Always prompt and always ready to help to solve delivery problems. Special thanks to Michelle and team for your service.”
-Mali, Google Reviews
The only place that I can find which carries the product I like at a good price
“This is the only place that I can find which carries the product I like at a good price. I can also collect so I don’t have to wait for a delivery. I wish to also thank Michelle for helping me out in a time of great need with my speedy order. Unicare really does care. Thanks guys”
-Isobel Bell, Google Reviews
3. APE Medical
Address: Unit 1/61 Guthrie St, Osborne Park
Phone number: +61 1300 799 171
Business hours: 8:30 AM – 4:30 PM (MON-FRI)
Google reviews score | 4.4/5 |
Total reviews | 4.4/5 |
Score consistency | 5/5 |
Product range | 5/5 |
Product quality | 5/5 |
Accessibility | 5/5 |
Customer service | 3.5/5 |
Price fairness | 5/5 |
APE Medical, also known as Australian Physiotherapy Equipment Medical, is a medical equipment store located in Osborne Park. Founded in 2008, they offer a range of medical, clinical, and rehabilitation equipment catered to both professionals and individuals.
For me, the thing that makes APE great is their competitive prices. In fact, they offer wholesale pricing to registered clinicians and health professionals!
Furthermore, medical professionals who are looking to start their own physio clinics can take advantage of their start-up discounts to save more money. All products APE sells can be bought via a zero-interest financing plan, so don’t be afraid to buy the best equipment they offer!
Sadly, while their product range is impressive, their delivery service is not. A couple of former customers told me they had to wait weeks before their orders arrived.
Pros
- Specialises in sports medicine and rehab equipment
- Wholesale pricing for registered clinicians and health professionals
- Special start-up discounts for new physio clinics
- Offers interest-free financing
Cons
- Slow delivery
- Sometimes messes up orders
Great range of products and well priced too
“Just got a pair of crutches from APE today. What a pleasant experience. Helpful staff. Great range of products and well priced too. I hope I don’t injure myself and have to come again but I would love to because they’ve got heaps of more stuff.”
-Ryan Andre Kerr, Google Reviews
Great selection of items
“Great selection of items. The staff are extremely helpful and friendly. I would certainly recommend this store”
-Mary Helene Hannan, Google Reviews
4. Independence Australia
Address: 20 Aitken Way, Kewdale
Phone number: +61 1300 788 855
Business hours: 9:00 AM – 4:00 PM (MON-FRI)
Google reviews score | 4.2/5 |
Total reviews | 4.2/5 |
Score consistency | 5/5 |
Product range | 4.5/5 |
Product quality | 5/5 |
Accessibility | 5/5 |
Customer service | 4.5/5 |
Price fairness | 5/5 |
For the most varied list of medical equipment, Independence Australia might be worth considering. Located in Kewdale, they offer an extensive range of products that include continence supplies, wound care products, mobility aids, nutrition items, and medical aids.
Of course, having an impressive product range is nothing if most of them are of substandard quality. Thankfully, that’s not the case, as they source these products from renowned brands like 3M, Bainbridge, and Hartmann.
Another thing I love about the shop is its free nationwide delivery service, which you can enjoy on orders as low as $50.
However, one thing I dislike about them is that some of their products, like mobility aids, aren’t stocked regularly. Some former customers also told me no one answered their calls or emails.
Pros
- Wide range of medical equipment
- Works with renowned brands like 3M
- Free delivery for orders starting at $50
- Can ship nationwide
Cons
- Some products aren’t stocked regularly
- Sometimes doesn’t respond to enquiries
A lot of different products to choose from
“Independence Australia has a lot of different products to choose from, once I placed an order I received the order 48 hrs later.”
-Marianne Staltari, Google Reviews
They actually care about my needs and go above and beyond
“Have dealt with these guys for over 6 months now, and cannot fault them. They are so easy to deal with, both online and on the phone. They actually care about my needs and go above and beyond. They also have great delivery partners, which has seen every order delivered in less than expected time frames. Very trustworthy, reliable and honest.”
-Brooke Quinsee, Google Reviews
5. Pelican Manufacturing
Address: 5 Ruse St, Osborne Park
Phone number: +61 8 9444 4577
Business hours: 8:30 AM – 4:30 PM (MON-FRI)
Google reviews score | 4.6/5 |
Facebook reviews score | 5/5 |
Total reviews | 4.8/5 |
Score consistency | 4/5 |
Product range | 5/5 |
Product quality | 5/5 |
Accessibility | 4.8/5 |
Customer service | 4.5/5 |
Price fairness | 5/5 |
Pelican Manufacturing, headquartered in Osborne Park, has been a trusted medical equipment supplier since 1987. Their extensive product range includes fall prevention equipment, wheelchair accessories, hoist slings, and more.
As a medical manufacturer and supplier, they have solid control over the quality of the products they sell. Furthermore, they can also provide bespoke medical equipment, which can be a huge plus for people who have very specific needs.
What’s also nice is that every product they sell is covered by warranties that last anywhere from three months to two years. Once your warranty is up, you can still have your equipment serviced by them, thanks to their maintenance and repair services.
However, while many love the quality of their products, some have also complained that they had to wait weeks for their orders.
Pros
- Offers bespoke medical equipment
- Warranty of up to two years
- Offers maintenance and repair services
- Can ship worldwide
Cons
- Slow delivery
- Customer support unavailable on weekends
Have had several great experiences buying from Pelican
“Have had several great experiences buying from Pelican. I have bought several different leg lifters from them, one for a single leg and one for both legs at the same time. This has been such a useful and practical device, and I am often asked where I got it from. I could not manage without my leg lifter, especially getting into and out of cars, and getting into bed. Highly recommend Pelican.”
-Megan Carter, Google Reviews
A great resource for therapists who provide a customised sleep service
“Pelican Manufacturing is a great resource for therapists who provide a customised sleep service for people who have pain, movement impairment, or difficulties with sensory or thermal comfort. They have a broad repertoire of foam wedges, overlays and thermoregulation bedding. Tom and John and their team are very responsive and innovative, always ready to explore ideas for unique solutions.”
-Sue McCabe, Google Reviews