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Top 5 Pet Shops in Perth
How We Picked Perth Pet Stores
Product Variety
Pets aren’t just cats and dogs, so we made sure to choose the stores that offer a wide variety of products to choose from for different kinds of pets.
Product Quality
Pets are our beloved furry friends, and it’s important that pet stores only carry original pet food brands and safe accessories that pose no risk for your dogs.
Customer Service
It’s easy to get overly excited when buying for your pets, so we made a point to choose the stores with helpful staff that can assist you during your visit.
Prices
Premium pet food may come expensive, but that doesn’t mean everything else in the store should. We chose the stores that offer great products for great prices.
1. Just For Pets
Species: Dogs, cats, fish, birds, reptiles, small animals (rabbit, guinea pig, hamster)
Merchandise: Pet food and treats, pet toys and accessories, supplies, apparel, grooming products
Website: https://www.justforpets.com.au/
Address: 917 Wanneroo Rd, Wanneroo WA 6065
Contact Details: +61 8 9405 7117
Business Hours: Monday – Friday: 9:00 AM – 5:30 PM, Saturday: 9:00 AM – 5:00 PM, Sunday: 9:00 AM – 4:00 PM
Google reviews | 5/5 |
Total reviews | 3/5 |
Score consistency | 5/5 |
Product variety | 5/5 |
Different pets | 5/5 |
Overall merchandise | 5/5 |
Product quality | 5/5 |
Customer service | 5/5 |
Prices | 5/5 |
Pros
- Offers free shipping
- Sells products for different species
- Has items on sale
- Offers product subscriptions
Cons
- Some items are expensive
- Free shipping only valid for items under 20 kg
Just For Pets sells more than just food and items for cats and dogs, but they also sell products for birds, reptiles, and small animals like rabbits, guinea pigs, and hamsters!
You have the option to either shop online or go to their physical location, and both options are highly recommended by us.
Shopping on their website is a smooth experience, and they make it easier for you by having categories to choose from such as species, product type, brand, and age. You can even take their online quiz to help you find the best product for your pet!
If you’d prefer to shop physically, their physical store is well-stocked and their staff is always happy to help. This is especially important if you’re a new pet parent, as their staff is knowledgeable about pets and the products they have in-store.
To make it more convenient for you, you have the option of signing up for a subscription that will deliver pet food directly to your home on a regular basis.
Outside of this, you can place single orders on their website, and they offer free shipping for orders over $79, but only if your orders weigh less than 20 kilogrammes.
However, we do encourage you to review the items you purchase carefully. Quality products and pet food can be expensive, and while we believe it’s worth it for the health of your pet, your bill may end up being more than what you expect.
2. Direct Pet Supplies
Species: Dogs, cats, fish, bird, reptiles, small animals (rabbit, guinea pig, hamster), horses
Merchandise: Pet food and treats, pet toys and accessories, supplies, apparel, grooming products, farmyard supplies, supplements
Website: https://directpetsuppliesperth.com.au/
Address: Online only
Contact Details: +61 400 660 636
Business Hours: 24 hours
Google reviews | 4/5 |
Total reviews | 2/5 |
Score consistency | 5/5 |
Product variety | 5/5 |
Different pets | 5/5 |
Overall merchandise | 5/5 |
Product quality | 5/5 |
Customer service | 4/5 |
Prices | 5/5 |
Pros
- Wide range of products
- Sells products for different species
- Competitive prices
- Quick delivery
Cons
- No physical store
- Can be hard to reach
Direct Pet Supplies aims to give you the cheapest prices for anything you’ll possibly need for your pet, whatever species of pet you may have. Outside of the usual household pets, they also have products for horses and sell farmyard supplies.
They sell everything you could possibly need, from food, supplies, accessories, supplements, and even medical supplies like syringes and gauze.
Since they are a purely online store, that means you’ve got to do all your shopping online. When we say they have a lot of products, we mean it—you’ll be surprised by how many products they have for sale.
The easiest way to shop on their website without getting overwhelmed is to shop by the species of your pet and look at the several categories underneath it.
Each category will have multiple products in it, so it’s best to dedicate an hour if it’s your first time shopping on their website. If you’re worried about delivery, they offer same-day delivery depending on the time you place your order.
If you have questions about the products or about the delivery, a few customers have reported that they were hard to reach at times. This may be because the store lists itself as being open 24 hours, but it is highly likely they have off-times too.
Overall, they are a great option for a pet shop, especially for their competitive rates, but we think they’re a better fit for seasoned pet parents.
3. My Pet Warehouse
Species: Dogs, cats, fish, birds, reptiles, small animals (rabbit, guinea pig, hamster)
Merchandise: Pet food and treats, pet toys and accessories, supplies, apparel, grooming products, farmyard supplies, supplements
Website: https://www.mypetwarehouse.com.au/
Address: 59 Frobisher St, Osborne Park WA 6017
Contact Details: +61 8 9444 7950
Business Hours: Monday – Wednesday & Friday: 9:00 AM – 5:30 PM, Thursday: 9:00 AM – 6:00 PM, Saturday: 9:00 AM – 5:00 PM, Sunday: 11:00 AM – 5:00 PM
Google reviews | 4/5 |
Total reviews | 5/5 |
Score consistency | 5/5 |
Product variety | 5/5 |
Different pets | 4/5 |
Overall merchandise | 5/5 |
Product quality | 5/5 |
Customer service | 4/5 |
Prices | 4/5 |
Pros
- Sells products for different species
- Has same-day delivery
- A lot of options for dog and cat food
- Hosts occasional sales
Cons
- Inconsistent customer service
- Complaints of store being unorganised
- Limited options for small animals
My Pet Warehouse is the first pet shop we’d recommend if you’re looking to change your cat or dog’s diet. They have a wide range of merchandise, but they especially have multiple cat and dog food varieties.
They have a limited option for small animals, but they still have the basic necessities you’ll need.
We did hear a few complaints about their store having unorganised displays, so it may take you some time to find what you need if you don’t ask for assistance.
As for customer service, feedback has been inconsistent. Some said that the staff was able to help them, but others complained that the staff wasn’t friendly and weren’t too knowledgeable about the products being sold.
For an easier shopping experience, you can opt to shop online instead. You can either have it delivered to your doorstep or pick it up from their store.
They deliver nationwide and even offer same-day deliveries for metro areas, for as long as you made your order on or before 2 PM.
In our opinion, we think it’s better to shop from their website than to go to their physical store, as it is not only more convenient, but the website is well-organised into proper categories that make browsing and shopping easy.
And don’t worry. They offer free shipping for orders beyond $49.99, and with same-day deliveries available, it’s definitely worth saving yourself from the trouble of visiting them personally.
4. Pet City
Species: Dogs, cats, fish, birds, reptiles, small animals (rabbit, guinea pig, hamster)
Merchandise: Pet food and treats, pet toys and accessories, supplies, apparel
Website: https://www.petcitywa.com.au/
Address: 59 Frobisher St, Osborne Park WA 6017
Contact Details: +61 8 9444 7950
Business Hours: Monday – Wednesday & Friday: 9:00 AM – 5:30 PM, Thursday: 9:00 AM – 6:00 PM, Saturday: 9:00 AM – 5:00 PM, Sunday: 11:00 AM – 5:00 PM
Google reviews | 4/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Product variety | 5/5 |
Different pets | 5/5 |
Overall merchandise | 5/5 |
Product quality | 5/5 |
Customer service | 3/5 |
Prices | 4/5 |
Pros
- Sells products for different species
- Has multiple locations around WA
- Wide range of products
- Also sells birds, fish, and small animals
Cons
- Complaints on customer service
- Online store currently unavailable
- Complaints about the quality of care for animals on sale
With over 34 years in business, Pet City has 14 different locations around Western Australia, but we chose this specific location for its variety in its products.
Aside from selling pet food and supplies, you can also find birds, fish, and small animals like rabbits and guinea pigs for sale.
However, some potential customers voiced their concerns about the welfare of some of the animals they have on sale, which unfortunately discouraged them from purchasing.
Thus, if you do plan to buy an animal from them, we strongly encourage you to check the specific animal, observe the cleanliness of its surroundings, and ask the staff questions.
Feedback on their customer service has also been inconsistent, but unfortunately, we’ve heard more complaints than compliments. Customers have reported the staff to be unhelpful and didn’t know much about pet care or the products they had.
If you are only looking to shop for pet food or supplies, you’ll temporarily have to do all your shopping in-store, as their website is currently unavailable for shopping.
Their store is easy to navigate your way around, and you may not even need assistance if you know what you’re looking for. Their prices are reasonable but only if you’re buying pet food or supplies.
Overall, we do think they’re a good store to shop for your pet’s needs, but if you’re planning on buying an animal, we think a breeder is a better and safer option.
5. Petbarn
Species: Dogs, cats, fish, birds, reptiles, small animals (rabbit, guinea pig, hamster)
Merchandise: Pet food and treats, pet toys and accessories, supplies, apparel, grooming products, farmyard supplies, supplements
Services: Pet grooming, adoption, puppy school, pet hotel, DIY dog wash
Website: https://www.petbarn.com.au/
Address: 8/401 Scarborough Beach Rd, Innaloo WA 6018
Contact Details: +61 1300 655 896
Business Hours: Monday – Friday: 8:00 AM – 7:00 PM, Saturday – Sunday: 9:00 AM – 5:00 PM
Google reviews | 4/5 |
Total reviews | 4/5 |
Score consistency | 4/5 |
Product variety | 5/5 |
Different pets | 5/5 |
Overall merchandise | 5/5 |
Product quality | 5/5 |
Customer service | 4/5 |
Prices | 5/5 |
Pros
- Has a taste guarantee
- Offers a subscription option
- Sells products for different species
- Has additional services for pets
- 2-hour delivery for metro areas
Cons
- Complaints on quality of grooming service
- Some complaints on customer service
Petbarn is more than just a pet shop. They also offer additional services like grooming, adoption, puppy school, and a pet hotel.
They’re the only pet store on this list that offers a taste guarantee, which is perfect if your pet is a picky eater!
If your pet doesn’t like the food you bought for them, all you have to do is return the remaining food to the store and the staff will help you find a replacement.
You can also use their online quiz to help determine which food may be suitable for your dog, and they take into account factors like breed, age, and activity level.
They also have a subscription model which they call a repeat delivery, and this way, you can get your pet’s food, treats, and supplements delivered to you regularly on your preferred frequency.
When it comes to the items they have available, we don’t think you’ll be having a problem. The majority of the complaints, however, were about their grooming service, with owners complaining about the result of their pet’s service.
In one instance, one customer complained of her dog being injured after grooming, but luckily there have not been any repeat incidents.
Customer service in their store also tends to be slow, but their displays are pretty organised, and you may not need assistance at all.
In conclusion, we recommend them for your pet’s needs and supplies, but we encourage you to seek grooming services elsewhere.