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Net Legends: Top Internet Service Providers in Perth
The Internet has definitely become an integral part of our lives. According to Safari Digital, more than 86.5% of Australians are connected to the Internet for at least three hours every day.
Our easy access to the Internet is made possible thanks to Internet service providers (ISPs). These companies are responsible for building and maintaining the infrastructure necessary to keep our homes and businesses connected to the World Wide Web.
So if you’re looking to enjoy a steady connection to the Internet, make sure to consider these reliable Internet service providers in Perth!
| How much do Internet plans cost? The average price for an Internet plan in Perth is $57 per month. However, please take note that the price may vary depending on factors such as connection speed, location, and preferred ISP. |
1. Tangerine Telecom
Address: 6/132-136 Albert Rd, South Melbourne VIC 3205, Australia
Phone number: +61 1800 211 112
Business hours: Available 24/7
Tangerine Telecom is an Internet and mobile data service provider based in Melbourne. They were founded in 2014 by Andrew and Richard Branson after they became annoyed by the complex Internet plans offered by most ISPs.
Here, there are no lock-in contracts, and every Internet plan they offer has unlimited data usage. In Perth, their most basic plan is priced at $49.9 for the first six months and includes a guaranteed 25 Mbps download speed and a sticky IP address.
Sticky IP addresses allow you to keep your public IP address every time you restart your modem or router and reconnect to their network. This is helpful if you’re accessing equipment outside your home, like CCTV cameras.
They also offer the Amazon eero Secure subscription service to those who want secure Internet connections. It includes features like ad blocking, child content filters, and active protection against malicious websites.
Pros
- Has no lock-in contracts
- All plans provide unlimited Internet access
- Allows users to utilise sticky IP addresses
- Offers the Amazon eero Secure subscription service
Cons
- Customers experience long wait times when contacting customer support
- Charges a hefty fee for late payments
Been with them for a few years now and never had issues
“Been with them for a few years now and never had issues. Customer Service has always been helpful and resolved issues timely. Ralph the Customer Service Rep recently provided top notch assistance with my plan situation and would recommend.”
-Ravi Dhupar, Google Reviews
Still working good, no technical or speed issues so far
“I signed up for a bargain back in November. Still working good, no technical or speed issues so far. Had 1 billing issue but it was fixed in a minute by one of the support team tech “John”. Overall good service so far.”
-Muhammad Azib Ali, Google Reviews
2. Superloop
Address: 6/178 Planet Street, Carlisle, WA 6101
Phone number: +61 1300 558 406
Business hours: Available 24/7
Superloop is a telecommunications company founded in 2014 by Bevan Slattery, a technology entrepreneur. They currently have branches scattered across all major Australian cities, including their Carlisle branch in Perth.
They offer a vast range of Internet plans suitable for varying clients with their most basic being the Everyday Plan for $59 per month. This plan guarantees a 22 Mbps speed with unlimited data usage and no lock-in contracts.
Certain plans, like their Family Plan or above, get you a free Amazon eero6+ modem.
To help customers save more money, they also offer bundle discounts to customers that add a mobile plan and a home phone to their Internet plans.
They even have a friend referral program that lets you enjoy a 10% discount on your plan for every friend who switches to Superloop. If 10 of your friends sign up, your Internet is free!
Pros
- Has no lock-in contracts
- All plans provide unlimited Internet access
- Includes a free Amazon eero6+ modem to their Family Plan and higher-tier Internet plans
- Has a friend referral program
Cons
- May take weeks before they can successfully connect you to the Internet
- Some of their modems are reported to be defective and produced slow upload speeds
Best internet provider I’ve ever had
“I’ve never had a problem with superloop. Their NBN service to my FTTP premises has always been impeccable. Their live chat and over the phone service has also always been impeccable, fast, friendly, concise and understandable. The last time I spoke to them on the phone the operator really went out of the way to make sure everything was perfect before he finished the call. Really a 5 star experience. I recommend them to everyone. Just about to start a mobile plan with them too so I am very interested to see how that goes!”
-N.Mitchell, Trustpilot Reviews
Super quick connection
“Super quick connection and technical support team is also quick and no wait time when you rang them! Overall top service and NBN is very good and wide coverage inside the home. A lot better than other so called top NBN provider!”
-Ashish Sherpa, Trustpilot Reviews
3. Pentanet
Address: 150C St Georges Terrace, Perth WA 6000, Australia
Phone number: +61 8 9466 2670
Business hours: 9:00 AM – 5:00 PM (MON-FRI)
Pentanet is a Perth-based Internet service provider founded in 2019 by Stephen Cornish. Stephen got the idea to start his own ISP company after being annoyed that his slow Internet connection cost him some matches in his favourite game, League of Legends.
To differentiate his company from competitors, he and his team launched their flagship service, neXus.
This Internet service uses nodes scattered across the city to transfer data seamlessly without relying on physical cables. With the help of Terragraph, a new wireless technology, they can provide high-speed, low-latency connections to anywhere in Perth.
Under their early adopter promo, you can enjoy this technology for only $99 per month with guaranteed upload and download speeds between 200 and 600 Mbps. It includes unlimited data access and a free installation.
Pros
- Offers the neXus Internet plan, which can provide guaranteed Internet speeds between 200 and 600 Mbps
- Provides unlimited Internet access
- Offers free installation
- Offers a special discount for early adopters
Cons
- Few reports of rude customer support staff
- Customer support unavailable on weekends
Very fast installation and few drop outs
“Great speed. Very fast installation and few drop outs. If you are having trouble with NBN I strongly recommend Pentanet for your fixed wireless.”
-Daniel Grant, Google Reviews
Excellent service before and during our connection!
“Excellent service before and during our connection! Highly recommend them, hope they start providing mobile phone network services soon as well.”
-Greg Mitchell, Google Reviews
4. Mint Telecom
Address: 162, Battery Point Tasmania 7004
Phone number: +61 1300 58 6468
Business hours: 9:00 AM – 5:00 PM AEST (MON-FRI)
Mint Telecom is a telecommunications company based on the island of Tasmania. They were founded in 2015 by Michael Speglic, a telecommunications industry expert who had worked in key positions for companies like M2 Group and Orion Telecommunications.
They currently offer both Internet and mobile data plans. Their most popular Internet plan is their 100 download/20 upload Mbps Internet plan, which costs $94.95 per month. This plan features unlimited data usage and free installation for new customers.
To keep their services reliable, Mint Telecom has the Mint Monitor system that automatically checks the Internet performance in your area every day and will attempt to fix any issues before they affect you.
Furthermore, they also have a customer loyalty program that lets you enjoy cool rewards like 2-for-1 cruises and discounts on hotel stays.
Pros
- Most of their plans provide unlimited Internet access
- Has the Mint Monitor system that ensures your Internet connection remains stable at all times
- Has a customer loyalty program
Cons
- Customer support unavailable on weekends
- Requires a 6-month lock-in period
I haven’t had a single issue in 4 years!
“I called Mint and set up my nbn with them 4 years ago and have never called them since. The internet has been working flawlessly since then. I haven’t had a single issue in 4 years!! Therefore I know nothing about their support quality and can’t comment on that. Once you have set up your connection with them you probably won’t ever need their support. Can’t recommend them more.”
-Pasha G, ProductReview.com.au Reviews
I would not go near any other internet provider
“The service I have received from the employees of Mint Telecom has been exceptional. I would not go near any other internet provider. They are knowledgeable and very patient. Love the service provided.”
-Marion C., ProductReview.com.au Reviews
5. Aussie Broadband
Address: Morwell, Victoria, Australia
Phone number: +61 1300 180 905
Business hours: 8:00 AM – 12:00 AM AEST (MON-SUN)
Aussie Broadband is a renowned Internet service provider located in Morwell. They were founded in 2003 by Philip Britt to provide internet services in regional Victoria before expanding their coverage nationwide.
Currently, they offer a wide range of Internet plans for clients connected to the National Broadband Network. Their cheapest plan, the Basic Plan, costs $75 per month and includes download speeds of up to 24 Mbps with an unlimited data cap.
Alternatively, if it’s available in your area, you may also choose to opt for one of their Opticomm Internet plans. Unlike NBN, Opticomm has 95% of its infrastructure being Fibre to the Premises (FTTP), ensuring faster and more stable Internet speeds.
You are free to include add-ons with your Internet plan, like their Fetch entertainment hub.
Furthermore, Aussie Broadband also allows customers to pay with Afterpay if they’re currently tight on budget.
Pros
- Offers Opticomm Internet plans
- Provides unlimited Internet access
- Has add-ons available like their Fetch entertainment hub
- Accepts Afterpay as a payment option
Cons
- Internet speeds tend to noticeably slow down during peak hours
- Has received some complaints of no-show technicians
Almost 3 months in with AussieBB and cannot fault their service
“Almost 3 months in with AussieBB and cannot fault their service. Appreciate how they keep you in the loop with quick notice of outages etc. And we can also say the speed provided is more often faster than the plan on Fixed Wireless 🙂 Many thanks Aussie BB”
-Rod Jurich, Google Reviews
The whole experience with Aussie has been exceptional
“After spending 7+ years with another service provider (large telco), overseas call centres, unreliable speeds, countless complaints, it was time to move on. The whole experience with Aussie has been exceptional, local call centres with local friendly people. I would rate more than 5 stars if I could.”
-David Edginton, Google Reviews
