PEP Transport’s local know-how is their biggest asset, establishing organic relationships with Perthites and mastering route efficiency. We personally never had a bump in the road with their well-mannered and properly trained delivery crew.

Their services are also versatile. For instance, companies can hire them to ship items ranging from Star Wars action figures to bulk furniture orders, and they usually arrive as scheduled.

However, there are criticisms concerning their email updates, as most of the time, they’re incorrect. Some customers have also received packages that weren’t properly wrapped.

In addition, they don’t give estimates for bulkier items, so waiting for their delivery date turns into a guessing game.

The most frustrating part is hitting up their customer service hotline. If you have complaints, you usually need to call more than 5 times just to process a cancellation or refund.

Absolute Pleasure To Work With

“They have a great team at PEP, no job was too big even with a short time frame. Would recommend the PEP team for any job big or small. Diana & Josh were an absolute pleasure to work with – tell them what you need & watch it happen!”

Phil Butcher, Google Review

Reliable And Efficient

“I recently used PEP Transport for a courier service and was extremely satisfied with their performance. The team was prompt, professional, and always kept me updated on the status of my delivery. The package arrived at its destination in a timely manner and in perfect condition. I appreciated the competitive pricing and the convenience of their tracking system. I would definitely recommend PEP Transport to anyone in need of a reliable and efficient courier service. Thank you for a job well done!”

Daniel Cavalari, Google Review

AGL’s winning combo is a mix of reliable air, road, and sea transport solutions, giving companies options, whether they’re shipping regular parcels or dangerous goods.

These choices include their Next Flight and Hot Shot services—the quickest of the bunch, with pick-up and delivery times approximately within a day.

Your next choice is their air freight services, ideal for businesses who want to ship to farther domestic and international destinations.

For companies pinching pennies or customers with patience that can last for weeks (or months), the road freight and sea freight options are your best bets.

Despite the praise, however, this company still suffers from the usual logistic hiccups.

For example, there were a few reports of delayed shipments, though not as severely as with other names.

Furthermore, city-based customers opting for warehouse pick-up or drop-off are in for a long drive; AGL is 15.2 km away from the CBD.

Service Was Good

“Had to send an important document overseas privately, Service was good and staff a delight to deal with. Recommend them anytime.”

Ying, Google Review

Pleasure To Deal With

“Fast and Efficient inter-state service. Staff were a pleasure to deal with.”

Bill Houghton, Google Review

It doesn’t matter if you’re a brand in need of logistical support or an individual looking to complete a one-time delivery, DSE Transport can handle your goods.

This company’s biggest strength is its diverse fleet. From heavy rigid trucks to semi-trailers, DSE has efficient and fool-proof vehicles that can carry any cargo size or type.

We must also mention their network. You’ll find their offices and warehouses in other major Aussie cities, like Brisbane, Sydney, Melbourne, and Adelaide.

To top it off, their logistic solutions are customer-centric and clever. They boast trucking experts who have no problem catering to special requests, like real-time temperature monitoring or route optimization.

However, there were instances when deliveries arrived late. This could be attributed to their emphasis on safety, but it’s still a drawback.

Lastly, a few of their drivers received flak for delivering but not carrying heavy packages inside the customers’ residences.

Communicates Well

“The local WA team are a pleasure to deal with. Any request’s are worked on a solutions delivered in a timely manner. Jamie communicates well, & keeps me informed on any potential issue. Cannot recommend DSE highly enough.”

John Davidge, Google Review

Supportive Team

“Very Reliable and Supportive team. Wide range of vehicles within their fleet, experienced drivers and Great Operational Team to drive a Great Outcome.”

Border Express, Google Review

Versatility is PACK & SEND’s claim to fame. With them, start-up companies, big brands, and everyday folks can ship any package, from work-related documents to heavy industrial equipment.

Combine this adaptability with their meticulous packaging, effortless quoting, and on-point delivery time, and you’ll understand why they’ve been around since 1993.

Additionally, they’re trusted when it comes to international shipping. Even if you aren’t in Australia, your item will reach its destination without a hitch.

Our problem with them starts with the staff. Yes, the logistics solutions are top-notch, but most of their workers tend to be impatient and moody.

The prices can dent your savings, too, especially when shipping overseas. For example, a small parcel to South America can cost around $300.

Their email response time also leaves much to be desired. The customer service hotline is exceptional though, so it’s better to call if you have inquiries or complaints.

No Fuss And No Worries

“The whole service was great from beginning to end. Getting a quote was simple and then someone came to our office to collect the items, took it back to the warehouse and packed it for us. No fuss and no worries. Would definitely use again!”

Nathalie Laventure, Google Review

Knowledgeable

“Adam from Pack and Send West Perth couldn’t have been more helpful. He was knowledgable about sending my packages to Seoul and ensured that all contents would clear customs allowing my daughter to easily collect her parcels. I would highly recommend Pack and Send, I also used them to ship a number of boxes from Melbourne to Perth in 2023.”

Jennifer McKay, Google Review

CTI Interstate’s door-to-door solutions across WA, SA, VIC, NSW, and QLD are one of the reasons why they landed a spot here.

The company’s timely delivery is another standout feature of its 45-year-old service. Even with weather issues storming around, they rarely fumble an item’s arrival, all thanks to strategic, nationwide depot locations.

Beyond the nationwide network and reliable delivery, they’re also a go-to choice for companies or individuals shipping industrial equipment, including dangerous goods.

Also, those pressed for time can opt for their premium timetable options, usually delivering 2 to 3 days earlier than standard services. Just prepare for higher prices.

For the snags, there have been reports of rudeness among their staff, particularly the supervisors. Plus, receiving an email response usually takes a week or longer 

Then there’s the criticism concerning their car transport prices, which are about $1,000 higher than the usual rates.

Arrived Perfectly

“I sent my gold mk6 from Perth to Sydney. I was really worried about doing it after reading bad reviews online. But CTI logistics did an awesome job. Completely stress free even put a load of belongings in the boot. Everything arrived perfectly and on time. Really great job guys”

Mr Carter, Google Review

Communication Was Excellent

“Outstanding service from a supplier that clearly understands customer service – a rarity in a country where service is no longer valued. Communication was excellent and generally a pleasure to deal with. Vehicle arrived at destination in less than half the time promised”

Cliff Rostowsky, Google Review