Categories > Insurance
The 5 Best Insurance Agencies in Perth
How We Picked the Best Insurance Agencies in Perth
Credentials
Years of experience, memberships, certifications, and awards were considered to measure credibility.
Booking System:
We looked at the efficiency of filling out their contact form and the overall booking system.
Service
The insurance services were reviewed based on their variety as well as the sufficiency of the staff.
Communication
Their agents should be approachable for questions or clarifications. They should also be knowledgeable and helpful throughout the service.
1. Knightcorp Insurance Brokers
Services: Business Insurance for Solutions and Services, Business Size, and Business Package
Website: https://www.knightcorp.net.au/
Address: Level 7/5 Mill St, Perth WA 6000, Australia
Contact Details: 1300 656 001, [email protected]
Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM
Google reviews score | 4.7/5 |
Facebook reviews score | 5/5 |
Total reviews | 3/5 |
Score consistency | 4.5/5 |
Credentials | 4/5 |
Booking System | 4.5/5 |
Service | 4.5/5 |
Variety | 5/5 |
Sufficiency | 4/5 |
Communication | 4.25/5 |
Approachability | 4/5 |
Helpfulness | 4.5/5 |
Pros
- Provides insurance for specialty businesses
- Also offers risk management services
- Available flexible payment methods
- Has credible memberships
Cons
- Miscommunication with some clients
- Unavailable on weekends
Knightcorp Insurance is among the most well-rounded insurance companies in Perth. Apart from selling insurance, we find it handy that they also provide advice for risk management.
Additionally, they focus on helping various types of businesses like art, food trucks, shows, and even weddings! This shows us that they’re willing to work with unique businesses, which often need special coverage.
And as members of the National Insurance Brokers Association (NIBA), they’re required to follow a code of business behaviour. Because of this, we think you can get quality services from their team.
We like how easy it is to find tools on their website too. Clients may get general support if they need professional advice right away, which we believe saves everyone a lot of time.
Moreover, we appreciate that they accept multiple payment options to make transactions as seamless as possible. This includes Direct Electronic Fund Transfer (DEFT), a way to pay clients’ billers that uses reference numbers.
But sometimes, we feel it may be hard to get in touch with them. We suggest sending a few follow-up messages to Knightcorp Insurance in the rare instance that they may become unresponsive.
2. Grace Insurance
Services: Business, Industry, and Liability Insurances
Website: https://graceinsurance.com.au/
Address: 2/124 Winton Rd, Joondalup, WA 6027, Australia
Contact Details: +61 8 6116 8100
Operating Hours: Monday – Friday: 8:00 AM – 5:00 PM
Google reviews score | 5/5 |
Total reviews | 2/5 |
Score consistency | 5/5 |
Credentials | 5/5 |
Booking System | 5/5 |
Service | 5/5 |
Variety | 5/5 |
Sufficiency | 5/5 |
Communication | 4.5/5 |
Approachability | 4/5 |
Helpfulness | 5/5 |
Pros
- Over 20 years of experience
- Award-winning insurance brokers
- Ideal for big businesses
- Open in several locations
Cons
- May not be suitable for smaller businesses
- Flexibility of payment terms isn’t guaranteed
Grace Insurance is among the most reliable insurance companies in Perth on our list. For one, they’ve been in business for 20 years, so we think they already know what they’re doing.
We like their accessibility too! Though their main office is in Perth, they also have offices in Sydney and Melbourne.
Not only that, but we commend the fact that they’ve won several awards over the years.
The Community Broker Network named them ‘Corporate Authorized Brokerage of the Year’ for 2022, and the 2022 Insurance Business Awards named them an ‘Excellence Awardee’ recognition.
Also, they offer different kinds of insurance for their clients’ businesses, some of which cover their liabilities. In fact, they also offer to cover the property and electronic tools of businesses.
Because of this, we believe they’re a great choice for businesses that make a lot of products – like those in the store industry.
However, some clients we talked to claimed that this agency’s packages may work better for businesses that are bigger, have commercial properties, or have a lot of employees.
For this reason, this insurance agency might not be a good choice for smaller businesses.
Yet, we appreciate that Grace Insurance offers plans that fit their clients’ budgets or comes up with new ones that do.
3. Centrewest Insurance Brokers
Services: Building Construction, Business Pack, Business Travel, Industrial Special Risks
Website: https://www.centrewest.com.au/
Address: 2/226 Balcatta Rd, Balcatta WA 6021, Australia
Contact Details: 08 9126 9068, [email protected]
Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM
Google reviews score | 4.9/5 |
Facebook reviews score | 5/5 |
Total reviews | 3/5 |
Score consistency | 4.7/5 |
Credentials | 5/5 |
Booking System | 4.5/5 |
Service | 4.5/5 |
Variety | 4/5 |
Sufficiency | 5/5 |
Communication | 4.5/5 |
Approachability | 4/5 |
Helpfulness | 5/5 |
Pros
- 35 years of experience
- Affiliated with the NIBA
- Offers coverage for special risks
- Reachable even after hours
Cons
- Insurance services may work better for larger businesses
- Closed on Saturdays and Sundays
Centrewest Insurance Brokers is another Perth insurance agency on our list worth considering. For one, they’ve been in business for 35 years and help their clients find customised insurance plans.
They also offer unique and premium insurance policies for big businesses, like building and industrial special risks. We find it handy that these insurance policies cover loss of income and tool damage due to unforeseen circumstances.
For business plans, we believe it’s convenient that they also offer travel insurance that can cover the employee’s family as well. This also covers private travel, whether it’s within the country or to another country.
Several of their previous clients told us that they have good customer service too!
We love that they’re available for emergencies after hours. They give each client a claims officer who is in charge of answering their questions, so you can always expect to hear from them.
Still, their goods and policies tend to help bigger businesses. We think smaller businesses might want to look for other options that will work better for them.
4. GSK Insurance Brokers
Services: Business and Trade Insurance
Website: https://gskinsurance.com.au/
Address: 177 Great Eastern Hwy, Belmont, WA 6104, Australia
Contact Details: +61 8 9478 1933, [email protected]
Operating Hours: Monday – Friday: 8:30 AM – 4:30 PM
Google reviews score | 4.2/5 |
Facebook reviews score | 5/5 |
Total reviews | 3/5 |
Score consistency | 4/5 |
Credentials | 4.5/5 |
Booking System | 4/5 |
Service | 4.5/5 |
Variety | 5/5 |
Sufficiency | 4/5 |
Communication | 4/5 |
Approachability | 4/5 |
Helpfulness | 4/5 |
Pros
- 4 decades of experience
- Available 24/7 claim processing
- Provides numerous insurance services
- Transparent with their service coverage
Cons
- Their communication has room to improve
- May have delays in processing claims
GSK Insurance Brokers is among our suggested insurance agencies in Perth because it’s easy for us to trust their credibility – they’ve been in business for about 45 years!
It’s also great for us that they have insurance packages for businesses that cover all of their clients’ needs. This even includes trade insurance, which we think other insurance agencies in the city may not have.
Their team seems to be experts in giving information about workers’ compensation as well. So if you’re just starting to hire more people, we believe GSK could help you.
We applaud that they’re honest and clear about their offerings too. For example, clients will know right away what goods come with or don’t come with the packages they’re interested in.
A few clients shared with us that their first meeting with the agency was quick yet informative, especially for people who are new to business.
Conveniently, this company also offers financial help, such as self-managed superannuation (a way of saving for retirement). For us, it’s good that there are lots of ways they can help clients handle money.
But though they’re open 24/7 for claims, we feel they could still do a better job of getting their message across. Because clients don’t always respond quickly, it can be hard to handle their cases on time.
5. Bruce Insurance
Services: Professional Indemnity, Cyber Protection, Management Liability
Website: https://www.bruce.com.au/
Address: Level 1/1 Roydhouse St, Subiaco WA 6008, Australia
Contact Details: 08 9382 5600, [email protected]
Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM
Google reviews score | 4.9/5 |
Facebook reviews score | 5/5 |
Total reviews | 4/5 |
Score consistency | 4.7/5 |
Credentials | 4/5 |
Booking System | 4.5/5 |
Service | 4.75/5 |
Variety | 5/5 |
Sufficiency | 4.5/5 |
Communication | 4.25/5 |
Approachability | 4/5 |
Helpfulness | 4.5/5 |
Pros
- Among the most experienced in the city
- Good selection of insurance products for businesses
- Fast application and claim process
- Offers after-hours service for emergencies
Cons
- Parking nearby may be inadequate
- Some delays in processing claims
For us, Bruce Insurance in Perth should be on our list because they have among the most experience in Australia.
Firstly, we found that their staff have more than 300 years of combined expertise, which is why we believe people in Perth trust them to protect their businesses.
We also appreciate that they offer a wide range of insurance products, such as cyber protection and management liability insurance.
In our opinion, all of these services are important and timely now that more and more business owners are looking to advance their digital processes.
Moreover, we heard from some clients that their team takes care of insurance cases and applications quickly. They’ve broken down the application process into 6 easy steps, starting with the first meeting and ending with the client’s choice.
Nevertheless, some clients also point out concerns with their responsiveness. They’re not always quick to reply to their clients’ questions, so we suggest calling them for urgent matters.
Alternatively, you may visit Bruce Insurance on weekdays. Just note that parking in their area is limited.