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The 5 Best Data Recovery Services in Perth

The 5 Best Data Recovery Services in Perth

How We Picked the Best Data Recovery Services in Perth

Credentials

Qualifications such as years of experience and recognitions were considered to measure credibility.

Booking Process

We looked at the efficiency of their booking system, consultation process, and device assessments.

Service

The services were reviewed based on their scope and sufficiency of results.

Communication

Their staff should be accessible in case of questions or clarifications. They should also be knowledgeable and reliable throughout the service. 

1. The Hard Drive Guru

The Hard Drive Guru Homepage

Services: Data Recovery

Website: https://www.harddriveguru.com.au/ 

Address: Unit 1/58 Newcastle St, Perth WA 6000, Australia

Contact Details: +61 421 643 355, tristan@harddriveguru.com.au 

Operating Hours: Monday – Friday: 8:30 AM – 8:00 PM, Saturday – Sunday: 9:30 AM – 7:00 PM

Google reviews score5/5
Facebook reviews score5/5
Total reviews4/5
Score consistency5/5
Credentials4/5
Booking Process5/5
Service4.5/5
Scope4.5/5
Results4.5/5
Communication5/5
Accessibility5/5
Reliability5/5

Pros

  • Reachable 7 days a week
  • Clients could get a same-day quote for free
  • Initial appointments can be taken on short notice
  • No data recovered equals no fee required

Cons

  • Limited services for Apple/Mac computers
  • Data recovery isn’t immediate (takes 1 to 2 days)

For retrieving lost data from your external hard drive, laptop, computer, mobile phone, or other digital media, The Hard Drive Guru is one of the best to handle your data recovery in Perth.

Upon calling them, prospects could conveniently get a same-day quote for free. All they have to do is fill out their short online form.

Some repairable issues they can handle include both software and hardware issues. So whether you can’t find your device’s drive in the file manager or you have a malfunctioning drive due to being dropped, they’ve got you covered.

We appreciate that they’ll provide a fixed cost before any fee is incurred. This prevents surprise charges down the road, which a lot of customers will find favorable.

This company is contactable 7 days a week too. They offer flexible scheudling, as meeting times can be held after hours, on weekends, and at short notice to fit your needs.

Furthermore, initial appointments can often be taken on the same day. Most clients recover their data within 1 to 2 days (including weekends).

If The Hard Drive Guru isn’t able to recover any data, no cost would be charged as well. This is reassuring because you’re guaranteed to only pay for what was resolved.

However, do take note that this company’s expertise is more on computers with Windows operating systems. One client had an issue because some of her Mac computer’s concerns could only be sorted out by Apple.

2. Data Retrieval Group Perth

Data Retrieval Group Perth Homepage

Services: Data Recovery | Hard Drive, SSD, NAS, RAID, CCTV, Android, iPhone, SD Or Micro SD, USB Drive

Website: https://perthdatarecovery.com.au/

Address: 70/50 St Georges Terrace, Perth WA 6000, Australia

Contact Details: +61 8 6465 4444, info@perthdatarecovery.com.au 

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score5/5
Total reviews2/5
Score consistency5/5
Credentials4.5/5
Booking Process5/5
Service4.75/5
Scope5/5
Results4.5/5
Communication4.5/5
Accessibility4/5
Reliability5/5

Pros

  • Can help with an extensive range of devices
  • Provides a simple 3-step process for data recovery
  • Data can usually be recovered within 24 hours
  • Provides a detailed report

Cons

  • Can be challenging to get parking around the building
  • Need to call before visiting their workshop

Due to the numerous devices they can help with, Data Retrieval Group Perth has some of the most reliable experts for your data recovery in Perth.

Their engineers can happily assist with a hard drive, SSD, NAS, RAID, CCTV, Android, iPhone, SD or Micro SD, and USB Drive data recovery. 

Besides their wide range of services, past clients can vouch for them returning their lost data in as little as 24 hours.

They’ve also developed a simple 3-step process for our easy reference – submission of the failed device for evaluation, file retrieval, and data transfer to the preferred device or cloud.

A detailed report would also be provided on the following day for easy reference.

This company’s hard disk drive assessment begins at $66. While this is among the cheapest fees in Perth, several other companies provide zero assessment fees.

If you wish to come to their workshop, we advise calling them first because they’re often out on site repairing computer hardware. 

Data Retrieval Group Perth is in Perth Central Business District (CBD). It can be challenging to get street parking along their building, though.

As an alternative, the nearby City of Perth Parking (CPP) offers a 92-bay parking complex conveniently located next to the City of Perth headquarters.

3. Nerds 2 You

Nerds 2 You Homepage

Services: Data, Computer, Cloud, Business IT

Website: https://www.nerds2you.com.au/ 

Address: 67 Howe St, Osborne Park WA 6017, Australia

Contact Details: +61 8 6444 9674

Operating Hours: Monday – Friday: 8:30 AM – 5:00 PM

Google reviews score4.9/5
Facebook reviews score4.9/5
Total reviews4/5
Score consistency4.7/5
Credentials4/5
Booking Process4/5
Service4.5/5
Scope5/5
Results4/5
Communication4.25/5
Accessibility4/5
Reliability4.5/5

Pros

  • Can cater to most North and South Perth residents
  • Mobile and efficient services
  • Offers high-quality backup tools
  • Transparent about the fees

Cons

  • Pricing is higher than average
  • Data recovery isn’t guaranteed in advanced cases

Nerds 2 You is one of the leaders in on-site computer repair and support, as well as data recovery in Perth.

They’re located in Osborne Park, about a 10-minute drive from Perth Central Business District (CBD). Being around in the middle, they can cater to most North and South Perth residents. 

What’s more, they’re a mobile computer repair company which allows them to come directly to the client’s location. Before they do any repairs, they’ll provide a fixed quote so reasonable expectations could be set.

Once the quote is approved, the client may give them a new USB hard drive to transfer the recovered data. Otherwise, the company can provide the hard drive at an additional cost.

However, there are rare circumstances when retrieving data would be deemed impossible. Though their team usually succeeds, data recovery isn’t 100% guaranteed in advanced cases.

For this, they can instead offer high-quality backup tools to prevent future losses.

Nevertheless, several clients thought this company’s pricing was higher than average. However, they’re usually quite transparent about the amount to be paid.

Aside from data recovery services to retrieve lost files, Nerds 2 You offers multiple other services involving data, computer, cloud, and business IT.

These specifically include computer clean-up and tuning, virus and spyware removal, upgrades, repairs, business maintenance and support, and more. 

4. Geeks to the Rescue

Geeks to the Rescue Homepage

Services: Data Recovery & Backup, Internet Security And Firewalls, Pc Repairs & Troubleshooting, Virus & Spyware Removal, Home & Office Networking, Computer Maintenance, Training

Website: https://geekstotherescue.com.au/ 

Service Area: Victoria Park and nearby areas

Contact Details: +61 8 9313 1844, info@geekstotherescue.com.au 

Operating Hours: Monday – Friday: 9:00 AM – 6:00 PM

Google reviews score4.9/5
Total reviews2/5
Score consistency4.7/5
Credentials4.5/5
Booking Process4/5
Service4.75/5
Scope5/5
Results4.5/5
Communication4.25/5
Accessibility4/5
Reliability4.5/5

Pros

  • Good range of computer security services
  • Offers support for PC and Mac
  • Knowledgeable and informative team
  • No call-out fees

Cons

  • Doesn’t entertain online appointments
  • Unavailable on weekends

Geeks to the Rescue is one of our favourite companies for data recovery in Perth due to its knowledgeable and informative team.

If you’re unsure about where to back up your data, they usually provide a comprehensive explanation of various potential devices’ pros and cons. 

According to them, external hard drives are the cheapest and most reliable form of storage. The smaller 2.5″ models don’t typically require a separate power source, so these are very portable.

On the other hand, though using tape is also reliable, they say this option is expensive and suits large network sever installations more. 

Many clients applaud their staff for explaining the issues and processes in clear, simple English.

Other than data recovery, they can also help with virus and spyware removal, internet security and firewalls, home and office networking, PC repairs and troubleshooting, and computer training.

They offer PC and Mac support to solve a broad range of IT problems for desktop and laptop problems as well.

Should you be interested, reaching Geeks to the Rescue can save you some money since they don’t charge a call-out fee. Just note that they’re closed on weekends.

Also, they don’t entertain online appointments at the moment so only physical assessments are possible.

5. TechBrain

TechBrain Homepage

Services: Managed IT, Cyber Security, Cloud Services, Business Phones, Infrastructure & VCIO

Website: https://www.techbrain.com.au/ 

Address: 70 Hay St, Subiaco WA 6008, Australia

Contact Details: +61 8 9201 2340

Operating Hours: Monday – Friday: 7:00 AM – 7:00 PM

Google reviews score4.8/5
Total reviews2/5
Score consistency4.6/5
Credentials4.25/5
Booking Process4.75/5
Service4.75/5
Scope5/5
Results4.5/5
Communication4.25/5
Accessibility4/5
Reliability4.5/5

Pros

  • Has more than 20 employees ready to assist
  • Data recovery services cost the same for every device
  • Transparent about their capabilities
  • Good customer service
  • Free consultations

Cons

  • Only services small and medium-sized organisations
  • Free consults only apply to companies with over 10 full-timers

Having more than 20 employees, TechBrain is among the leading IT companies with enough people to assist your data recovery in Perth.

They focus on servicing small and medium-sized organisations. So if you’re a regular individual who needs data recovery, their expertise may not be as fit.

Some of their innovative services include IT security, cloud computing, data backup, disaster recovery, and IT-managed services solutions.

Their data recovery services cost the same for every device as well. Whether it’s a broken desktop computer, hard drive, MacBook, or laptop, the quotes would be consistent and easy for the clients to follow.

We appreciate their honesty with their capabilities too. Before they start, they usually notify the clients which files they can and cannot recover.

This way, the client would have enough time to decide on whether their IT experts should proceed with the data recovery or not.

Previous customers also commend their customer services. They like that they’re answered by a person instead of a machine.

Just keep in mind to reach them strictly during work hours. They have international clients, and several shared that the time difference has caused some ups and downs in their communication.

TechBrain also offers free consultations. But, these only apply to organisations with 10 or more FTEs (full-time employees).

FAQs About Data Recovery in Perth

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