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Top 5 Security Companies in Perth

Top 5 Security Companies in Perth

How We Picked Reliable Security Companies in Perth

Reputation

You’d want a security company that’s built a reputation of trust in the years they’ve been in business. Hence, we only chose the companies with a good track record among their clients

Credentials

The security personnel you hire must have the appropriate training and certification before they get to work with you, for your safety and theirs.

Cost

Security services won’t come cheap, so it’s critical that you are getting your money’s worth with what you’re paying for.

Insurance

Due to the nature of the job, it’s important that the company you work with will have insurance to cover any possible accidents that can happen on the job.

Quality of Service

Aside from the proper credentials, the security personnel must be professional and skilled in what they do. We only chose companies that consistently gave good quality service.

1. Oceanic Security Services

Oceanic Security Services' Homepage

Services: Officers and guards, cash in transit, security mobile patrol, event security, alarm response, customer and concierge security

Website: https://www.oceanicsecurity.com.au/

Address: Level 25/108 St Georges Terrace, Perth WA 6000

Contact Details: +61 1300 106 420

Business Hours: Monday – Friday: 8:30 AM – 5:30 PM

Google reviews5/5
Facebook reviews5/5
Total reviews3/5
Score consistency5/5
Reputation5/5
Credentials5/5
Training5/5
Certification5/5
Cost5/5
Insurance5/5
Quality of service4/5

Pros

  • Competitive rates
  • Professional staff
  • Highly responsive
  • Punctual

Cons

  • Some complaints with the guards
  • Minor complaints on customer service

Oceanic Security Services has a wide range of services such as officers and guards, mobile patrol, cash in transit assistance, event security, alarm response, and customer security.

They work with residential and commercial clients and can take on any task regardless of size. Some of their clients include small businesses and private residents who are in need of security for events. 

Their clients appreciate how professional their guards are, and we don’t expect any less as the company reports all of their security personnel to have the proper licences and qualifications, including first aid training.

We also found their rates to be reasonable and competitive, especially if you just require their services for one occasion.

Most of the customer reports have been good, but we did encounter a few instances of unsatisfied customers.

The complaints were regarding the demeanour of the specific security personnel assigned to them, with these clients claiming that the guards arrived late and were unprofessional during their duty.

These same clients were also unsatisfied with how Oceanic’s customer service staff responded to the situation. They reported that the staff were dismissive towards their concern and gave them no proper response or compensation for the inconvenience.

However, these were isolated complaints and the majority of the customer feedback we’ve received has been good, which is why they’re on this list.

2. Security Services Perth

Security Services Perth' Homepage

Services: Officers and guards, commercial security, construction site security, mobile patrol, emergency response, school security

Website: https://www.securityservicesperth.net.au//

Address: 45 Meyrick Way, Langford WA 6147

Contact Details: +61 1300 558 335

Business Hours: Open 24 hours

Google reviews5/5
Total reviews4/5
Score consistency5/5
Reputation5/5
Credentials5/5
Training5/5
Certification5/5
Cost5/5
Insurance5/5
Quality of service4/5

Pros

  • Great for commercial clients
  • Highly responsive
  • Ready to work anytime
  • Attentive staff

Cons

  • Limited residential services
  • Late responses to online form

Security Services Perth mostly works with businesses and commercial clients, as this is where they really excel in their services. They have regular clients they serve around the year, but that doesn’t mean they have problems with availability.

We like how they’re available 24/7 and ready to work anytime. This is especially important if you have urgent security needs. 

However, we don’t suggest that you contact them through their online form on their website for urgent concerns, as they may take some time to reply. Placing a call will be a better option.

Their security guards are attentive towards their jobs, and we’re glad to report that we’ve heard no complaints about their security guards. This is a result of the intensive training their guards go through, and they have all the necessary licences. 

As we’ve mentioned, they mostly work with commercial clients, which means they’ve got limited services for residential clients. Thus, their pricing is better adjusted for big clients with recurring projects.

You can still try and give them a call, but we suggest other companies who focus on residential services, as their fees may be more affordable.

But if it’s an excellent track record and trustworthy reputation you’re looking for, then we have no hesitations in recommending them.

3. Perth Security Services

Perth Security Services' Homepage

Services: Officers and guards, mobile patrol, crowd control, security guard training, security escort services

Website: https://www.perthsecurityservices.com.au/

Address: 4/20 Stack St, Fremantle WA 6160

Contact Details: +61 8 9335 5660

Business Hours: Monday – Friday: 8:30 AM – 5:30 PM

Google reviews4/5
Facebook reviews5/5
Total reviews5/5
Score consistency5/5
Reputation5/5
Credentials5/5
Training5/5
Certification5/5
Cost5/5
Insurance5/5
Quality of service4/5

Pros

  • Good training of guards
  • Professional guards
  • Reliable
  • Has rapid response service

Cons

  • Some complaints about office staff
  • Can be a bit hard to get a hold of

Perth Security Services doesn’t just provide security guards and officers for your safety, but they also provide training to those interested in pursuing a career in the industry.

The fact that they provide security training gives us the extra reassurance that all of the guards who work for them are properly trained to do their jobs, including having first aid knowledge.

Despite having set office hours, they have a rapid response service that you can use should you have an urgent need for security services.

Their guards are also trained to handle different kinds of situations, so you don’t have to worry about their level of competence when it comes to your specific needs.

Their prices certainly don’t come cheap, but with the level of training and expertise their guards have, we think it’s worth your money.

Not only that, but they also take pride in having been in business for over 30 years now, having built a reputation for trustworthiness and reliability among new and old clients.

We heard no complaints about their security personnel, which is a good sign. The complaints are mostly about the office staff whom clients claim can be difficult to work with at times.

And despite a good record of reliability and responsiveness, we still got wind of complaints about the business being hard to reach for enquiries. Fortunately, this doesn’t seem to happen often.

4. NPB Security

NPB Security' Homepage

Services: Officers and guards, mobile patrol, crowd control, event and site security, security consultants

Website: https://www.npbsecurity.com/

Address: 96/98 Parry St, Perth WA 6000

Contact Details: +61 1300 672 732

Business Hours: Monday – Friday: 9:00 AM – 5:00 PM

Google reviews4/5
Total reviews5/5
Score consistency5/5
Reputation4/5
Credentials5/5
Training5/5
Certification5/5
Cost5/5
Insurance5/5
Quality of service2/5

Pros

  • Has worked with different industries
  • Prompt and timely
  • Good availability
  • Easy to book services

Cons

  • Reports of poor customer service from office staff
  • Instances of rude security guards (eviction)
  • Limited residential services

NPB Security may have only been in business for a little over 10 years, but they already have experience in working with different industries from retail, local government, construction, and more.

However, they don’t have much experience in residential services, and if that’s what you’re looking for, we suggest you look at the other options on this list instead. 

Since they’ve worked a lot with the local government, we found some private citizens who were able to come across the security guards from NPB security.

Unfortunately, the feedback we’ve received has been mixed. While many claimed that the guards they encountered were professional and helpful, there were also others who reported that the guards were rude and dismissive.

When they tried to bring this up with customer service, their complaints were not met with helpful responses, with some claiming they were not responded to at all.

This may be because the ones complaining were not the direct clients of NPB, but we think the company should be accountable for the demeanour of their security guards at all times.

We can only recommend them for large projects or establishments, so if you’re a small business, other options on this list will be a better fit.

5. Baaz Security Services

Baaz Security Services' Homepage

Services: Officers and guards, mobile patrol, personal security, crowd control and patrol, event security, CCTV monitoring, asset protection

Website: https://baazsecurity.com.au/

Address: Suite 11/300 Albany Hwy, Victoria Park WA 6101

Contact Details: +61 1300 292 229

Business Hours: Monday – Friday: 9:00 AM – 5:30 PM

Google reviews4/5
Facebook reviews4/5
Total reviews3/5
Score consistency5/5
Reputation4/5
Credentials5/5
Training5/5
Certification5/5
Cost5/5
Insurance5/5
Quality of service2/5

Pros

  • Highly responsive
  • Easy to reach
  • Good customer service
  • Takes special health precautions

Cons

  • Some complaints on certain guards
  • Limited residential services

Baaz Security Services has an agent licence in both Australia and New Zealand, so if you ever catch yourself there, you’ll have them as an option.

What we appreciate best about them is how they care for their employees, which eventually leads to good service from the security personnel themselves.

Clients have claimed that the guards they’ve worked with were easy to work with, professional, and alert when it comes with their job.

They have multiple services like mobile patrol, crowd control, and even CCTV operations, all of which clients have been satisfied with. 

That doesn’t mean they’re totally free from some complaints about guards, with a few citizens claiming they were unfairly judged because of their racial profile.

However, we were happy with how Baaz responded to this issue by taking responsibility for the incident and took measures to ensure it won’t happen again.

They mostly work with small businesses and commercial establishments and only have limited residential services. The closest thing they have to residential services would be personal security, should you ever need it.

If you are certain you want to avail services from them, their customer service staff is quick to respond to calls and feedback. Thus, booking services with them or enquiring won’t be a problem.

FAQs about Security Companies in Perth

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